PRIVACY POLICY
The Blonde Hedgehog Privacy Policy
The Blonde Hedgehog is committed to protecting your privacy. We will use the information that we collect about you in accordance with The Data Protection (Bailiwick of Guernsey) Law, 2017.
Who we are
The Blonde Hedgehog is a warm and welcoming haven composed of three buildings: Clarence House, The Corner House, and The Blonde Hedgehog itself. Housing two suites, seven rooms, and one cottage, the property is inspired by the rustic beauty and charm of this enamouring island and designed to be a true home away from home.
The Blonde Hedgehog Alderney Ltd, a company limited by guarantee registered in Alderney – Company Registration no: 1971.
What information do we collect?
You give us your information when you book a room with us or a table in our restaurant or communicate with us. We also keep your details when you sign up to receive email newsletters from us.
We keep a record of the emails we send you, and we may track whether you receive or open them so we can make sure we are sending you the most relevant information.
Like most websites, we use “cookies” to help us make our site – and the way you might use it – better. Cookies allow us to remember you, enable online transactions, and understand how you use our website, where we can make improvements.
We may also obtain personal information about you from other sources, such as if a family member or friend contacts us on your behalf. We may combine this information with external sources to gain a better understanding of our guests, improve our marketing, and enhance our services.
Third party organisations
Your information may be shared with us by independent third-party booking agencies like Booking.com or Secret Escapes if you make a booking through them. You should check their Privacy Policy to understand how they will process your data.
Social Media
We use social media to broadcast messages and updates about events and news. You may also see tailored adverts from us on social media platforms based on your interests.
Depending on your settings or privacy policies on social media platforms like Facebook, LinkedIn, or Twitter, you might give us permission to access information from those accounts.
Information available publicly
This may include information found in places such as Companies House, your biography on your work website, or information that has been published in articles or newspapers.
How we keep your details safe and secure
Your personal data is held securely on Blonde Hedgehog’s systems or on systems managed by suppliers on our behalf. Access is strictly controlled and limited to people who need it to do their job.
We may need to disclose your details if required by law, to the police, regulatory bodies, or legal advisors.
What we use your personal information for
We collect your data to provide you with the events, services, or information you requested and to improve our communications with you. When registering on our website, you can opt to receive our newsletter and event updates. You can manage your preferences at any time and opt out of marketing communications.
We may collect your IP address for tracking and security purposes, and we use cookies to track website usage. For more information on how to control cookies, please visit www.aboutcookies.org.
Giving you control
With your consent, we will inform you about events and special offers. You can opt out of marketing communications at any time. If you have opted out, we may still contact you for important information about bookings or changes.
Third Parties
We may share anonymised personal information with other organisations, like Tourism Associations, for statistical and tourism analysis. We will not share your personal information with third-party organisations without your consent.
Sensitive information
In some cases, we may ask for sensitive information (e.g., for certain events or job applications). This information is held securely and only accessible by staff who need it. We delete sensitive information when it is no longer needed.
Your Rights
- The right to request a copy of personal information held about you
- The right to request that inaccuracies be corrected
- The right to request us to stop processing your personal data
- The right to withdraw consent
- The right to lodge a complaint with the Information Commissioner’s Office
Contact Us
Please contact us if you have any questions about our privacy policy or the information we hold about you. Email us at Traceyfb@blondehedgehog.com.